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Telegram Support

As of today, you can also reach our support via Telegram. Just contact @LivewatchSupportBot As usual, your inquiries will be answered quickly.

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Knowledge Base

Here we answer questions about server monitoring from Livewatch. If you have a question that we have not yet answered here, please contact us.

What is Telegram?

Telegram is a messaging platform known for its focus on privacy and security. The app was developed by brothers Nikolai and Pawel Durov and was first released in 2013. Telegram offers a variety of features for communication, including individual and group chats, file and media sharing, voice messaging, and the ability to learn about specific topics in so-called "channels."

Some features of Telegram include:

  1. End-to-end encryption: End-to-end encryption is enabled by default in the so-called "secret chats". This means that only the users involved can decrypt the contents of the messages.

  2. Self-destructing messages: Secret chats allow users to set messages to be automatically deleted after a certain period of time.

  3. File Sharing: Telegram allows sharing of all types of files, including photos, videos, documents and locations.

  4. Bot API: Telegram provides an API for developers to create bots capable of performing automated actions in chats.

  5. Channels: Channels are public broadcasts where users can post and subscribe to information about specific topics or interests.

  6. Cross-Platform Availability: Telegram is available on various platforms including iOS, Android, Windows, macOS and as a web application.

It is important to note that although Telegram offers various security features, not all chats are automatically end-to-end encrypted. In group chats, for example, messages are stored on Telegram's servers by default to enable synchronization between different devices. Users should be aware of privacy settings and, if necessary, use secret chats for particularly sensitive conversations.

Which messenger services are available?

We currently offer the following messenger services: SMS, Mattermost, Telegram, Twitter, Slack as well as Prowl and Pushover. Further messenger providers are planned. If you need a specific provider, please contact our support.